Request Your Guide to Design Services >>>

Request Your Guide to Design Services >>>

Let's work together to create your future home.
One that feels great, and that you feel great in.

Hello, I'm Amelia. Welcome to Design by Amelia Lee.

Building and renovating is an exciting opportunity to create your future home - and the lifestyle it will help you and your family lead.

With over 20 years industry experience in architecture and design, I’ve helped hundreds of homeowners create homes that feel great, and help them feel great in them. And (with my husband) we've also renovated our own homes.

This experience has helped me know how to create homes that work, are beautiful, on all budgets, and that their owners love to live in.

We work together to design a perfectly tailored home for you and your family. One that helps you get bang for buck, investing where it will make the difference to your overall life.

And we’ll do this efficiently too. Creating a design that is functional and fantastic. That works for your family - both now, and into the future. So you can move forward in your project, with clarity and confidence.

Whether you're building or renovating, let’s work together to create a home that’s perfect for you, your budget, your location and your life.


Design by Amelia Lee works remotely with clients all over Australia

This image shows locations of homeowners like you who've worked with me in the design of their building and renovation projects. No home is too remote!



This is how to work 1:1 with Amelia

There are 3 design service packages which have been carefully crafted to be of the greatest value and highest impact.


Click on these for more information about each:



Client Case Studies

Homeowners like you have worked with Design by Amelia Lee to create their future homes. Here's a selection of Client Case Studies you can review.


Request Your Guide to Design Services >>>

ABOUT

I'm Amelia, and this is Design by Amelia Lee. This is my boutique design agency that enables me to bring specialised and unique home design services to you.

CONTACT

If you have questions about working with Amelia, request Your Guide to Design Services. If you want to get in touch directly, email Amelia at hello@designbyamelialee.com

Request Your Guide to Design Services >>>

FIX YOUR FLOOR PLAN

An honest, expert second opinion to help you know you're getting it right - before you make your design permanent.


Who’s It For?

Sometimes a design just doesn’t feel right … either early on, or even when you’ve been working on it for months and months with your design professional.

Perhaps you feel like you’ve done your dash with your existing designer. Or maybe you feel they’re simply drawing up what you’ve asked for. And that, in that process, you worry you're missing design advice that will really help your home be a great place to live.

And sometimes you’re to close to the whole process to know if you're making the best choice for you.

Whilst your home is on paper, you have an important and precious window of opportunity to make it the best it can be – for your location, your budget and your life.



The Fix Your Floor Plan service is your chance to get an honest, expert, second opinion to improve your design, before you build or renovate.

I focus on you, your needs, your budget, and then use my experience and skills to determine where your design may fall short on delivering the best solution … and how it can be improved.

And then, I prepare alternative solutions for you to improve your current design.

Fix Your Floor Plan optimises what your home can be, and how it will suit you now and into the future. It balances this with being strategic in your budget spend, so you get the biggest bang for buck.

Whether you’re renovating or building new, Fix Your Floor Plan maximises every opportunity for your home, and helps give you confidence and clarity before you make all your choices permanent.


For more about the process, what's included and to see inside your Design Report, head here.


This is for you if ...

+ you feel your designer isn’t listening to you and taking on board your feedback
+ you think you’ve got too close to the design, and lost perspective on whether you’ve ended up with the best result for your needs
+ you really want that sanity check and support to be confident in your choices
+ you understand that additional professional advice will help you make this home a great place to live – one that you can’t wait to get home to, and that you (and your friends) never want to leave
+ you don’t want to throw the baby out with the bathwater, but you know the design is not reaching its full potential
+ the design seems to be working generally, but it’s just not singing, and you can’t figure out why

This is NOT for you if ...

+ you already have a designer or builder on board who is not collaborative in their approach, and will resent the involvement of another designer reviewing their design (if this is your designer, you may want to think about how well they’ll incorporate your feedback and input too if they’re not collaborative)
+ you’re not ready to hear brutal honesty about the design you’ve created so far
+ you've done your design yourself and you want it reviewed (a self-done design is a brief for the New Home Concept or Reno Rescue services)


Fees are tailored to your needs and your project.
The Fix Your Floor Plan Service starts at $15,725 incl GST

If you'd like to get in touch with me about working together on your home design, contact me here.


"We found Amelia to be understanding and proactive and helped to deliver exactly what we wanted to achieve with our project.

From the outset she was quick to understand the brief and provided us with options to consider, working with us to achieve the desired outcome, within the designated budget.

The final design achieved a solution for the site that was exceptional. Her experience, enthusiasm and attention to detail cannot be faulted. We would not hesitate to use her services again in the future."
Darryl Coalter


Client Case Studies

The Fix Your Floor Plan service has been used by homeowners like you to redesign their renovation and new home designs. Review some examples here.


Request Your Guide to Design Services >>>

ABOUT

I'm Amelia, and this is Design by Amelia Lee. This is my boutique design agency that enables me to bring specialised and unique home design services to you.

CONTACT

If you have questions about working with Amelia, request Your Guide to Design Services. If you want to get in touch directly, email Amelia at hello@designbyamelialee.com

Request Your Guide to Design Services >>>

RENO RESCUE

Rocket into your renovation with a design that maximises your home's true potential


Who’s It For?

Often when homeowners think of renovating, they’ll get a builder over. And often the builder can’t provide realistic advice on cost or possibilities until they have drawings.

And sometimes as a homeowner, you're not sure about signing yourself up to the lengthy process of working with a designer for the next 6 months or so. Or signing a builder's contract to commence on your design work with them.

What's also challenging is the myriad of options when you renovate. What you’ll change and what you’ll keep. Each of these choices will have an impact on cost and time, and what outcome you’ll achieve for your home.

So what is the best way to explore your options? And efficiently create a renovation design you can show to builders to test the feasibility of your project?

With over 20 years industry experience in helping clients renovating their own homes, plus doing a few renovations of my own with my hubby, my specific approach helps you do just this.



The Reno Rescue is an intensive and comprehensive service that rockets you into a successful renovation project – knowing you’ll get it right, and simplify your journey overall.

The Reno Rescue service ultimately creates a renovation design that gives confidence you can create a home that’s worth all the effort. One that will be a great home for you and your family to live in and love

If you’re seeking to create a renovation design that suits you and your family, and helps you be strategic about how you spend your budget ... I'd love to help you.


For more about the process, what's included and to see inside your Design Report, head here.


This is for you if ...

+ you want to see what’s possible for your home and budget – and whether your budget matches your needs
+ you just want to dip your toe in the water to see whether improving your home is possible
+ you want to have something concrete – actual drawings of a design that works – to move forward with a local designer, draftsperson or speak to builders for quoting, etc.
+ you don’t think you need an architect for the duration of your project, but appreciate that great design will make a big and unique difference to how your home works and feels
+ you love where you live, and don’t want to move, but you just can’t visualise how your home can be improved or changed (and it desperately needs it!)
+ you have some drawings of your existing floor plan that can be used to create realistic design options (these could be drawings you have had done by another consultant, or created accurately yourself)

This is NOT for you if ...

+ you don’t have any existing drawings – because I can’t provide you any realistic design options without something I can use as an underlay
+ you already have a designer or builder on board who is not collaborative in their approach, and will resent the involvement of another designer creating a concept design (if this is your designer, you may want to think about how well they’ll incorporate your feedback and input too if they’re not collaborative)


Fees are tailored to your needs and your project.
The Reno Rescue Service starts at $17,330 incl GST

If you'd like to get in touch with me about working together on your home design, contact me here.


“We really enjoyed the questionnaire and the Skype call, they helped us to convey our needs to you, and helped us feel like you really understood what will make our home work well for us. We appreciate your perspective and ability to see into the future (eg. while we have little kids now, they won't be little forever, and designing the home to fit changing needs over a long time span).

Our preferred floor plan has all of the features we were looking for, plus a couple of exciting surprises/possibilities we hadn't considered.

We had a rough concept picture in mind of a preferred layout, and we were pleasantly surprised when the design was nothing like we had imagined.

The most valuable thing we have gained is the confidence to take the time to get it right. Even though we would love to start building immediately and move in tomorrow, we have gained so much benefit from taking the time to get all the "little" things right.

We are confident that our home will have "magic" elements and stunning orientation - we believe it's going to be such a joy to live in.”
Darryl Coalter


Client Case Studies

The Reno Rescue service has been used by homeowners like you to create renovation designs that launch them confidently into their projects. Review some examples here.


Request Your Guide to Design Services >>>

ABOUT

I'm Amelia, and this is Design by Amelia Lee. This is my boutique design agency that enables me to bring specialised and unique home design services to you.

CONTACT

If you have questions about working with Amelia, request Your Guide to Design Services. If you want to get in touch directly, email Amelia at hello@designbyamelialee.com

Request Your Guide to Design Services >>>

NEW HOME CONCEPT

Work with me to design the perfect new home for you and your family. Move forward on your project with confidence.


Who’s It For?

A brand new home feels like such a blank canvas. It’s your opportunity to create your home exactly how you want it, for you and your family.

So that’s really exciting – and it can also be a little overwhelming.

Of course, there’s often constraints – your land, your wishes, your budget. How do you make the most of this huge opportunity to create a home that suits you and your family perfectly.

And what if you don't want to choose off the plan? What if you want something more customised, more uniquely yours, where do you start?

How do you know you’ll be able to create the new home design you’re dreaming of? And make it fit your budget? Without it taking forever with a designer or you having to sign a contract with a builder to start the process?



That’s what the New Home Concept design service is about. Custom design, including options to review. This means you can weigh up what really works: for you, your family and your budget.

I work closely with you to get a detailed and comprehensive understanding of what you’re seeking to achieve for your home.

We deep dive into what you and your family will need for your home to work for you, and for you to all love living in it.

I also help you see what you can do to future proof your home. And I do this in an efficient, detailed way to make sure we’ve explored loads of options and found what will work for you, your site, your budget and your life.

Often it’s challenging to think about how to design for your needs now, plus ensure your home will still suit you in 10 years, 15 years, or even longer. It’s a big investment, so you want to get it right.

That’s where my experience of working with homeowners of all types, in all family arrangements and sizes, and in all locations, really can help unlock opportunities in your home design so it’s perfect for you now, and for the long term.

In working with you to create a new home concept, we’ll be doing these three things

1. Optimising what your home can be, and how it will suit you now (and well into the future) is essential ...
2. We’ll balance this with being strategic about how you spend your budget so you get the biggest bang for buck
3. and maximise every opportunity for your home, getting your design right upfront, and understand strategies to save time and money.


The New Home Concept is a service to help you get a fantastic design outcome, and move forward on your project with confidence. And it gives you the ability to talk to commence talking to builders about estimates before you start full documentation – before signing on any dotted lines.


For more about the process, what's included and to see inside your Design Report, head here.


This is for you if ...

+ you want to see what’s possible for your home and budget – and whether your budget matches your needs
+ you have a lot of ideas, even some of your own sketches, but can’t get it right on your own
+ you want to have something concrete – actual drawings of a design that works – to move forward with a local designer, draftsperson or speak to builders for quoting, etc.
+ you don’t think you need an architect for the duration of your project, but appreciate that great design will make a big and unique difference to how your home works and feels
+ you have some survey information of your existing block of land that show boundaries, topography and services

This is NOT for you if ...

+ you don’t have any site survey information, as this is essential information for the design process (and will also be required for the building process)
+ you already have a designer or builder on board who is not collaborative in their approach, and will resent the involvement of another designer creating a concept design (if this is your designer, you may want to think about how well they’ll incorporate your feedback and input too if they’re not collaborative)


Fees are tailored to your needs and your project.
The New Home Concept Service starts at $21,940 incl GST

If you'd like to get in touch with me about working together on your home design, contact me here.


"Initially, I was not looking forward to moving into this home. The rabbit-warren spaces, the dead ends, the darkness, the cold, the heat. It made me shudder to think what we would have to do to make it more liveable.

The family heritage that is in every wall, every floorboard, however, is what pushes it over the line to “reno, not rebuild”. We needed to make this home more liveable so that the heritage of the family could continue for generations to come.

When I came across your site, I was excited. And even better, hubby was excited too. An actual architect! Who communicates using technology! Who knows about design stuff!"

The designs you have sent are beyond amazing. I can actually picture myself standing in the finished product. And to get me excited about moving into this home is a challenge that you have slayed!
Amanda + Doug Burnett


Client Case Studies

The New Home Concept service has been used by homeowners like you to design new homes that suit them, their land and their lifestyles perfectly. Review some examples here.


Request Your Guide to Design Services >>>

ABOUT

I'm Amelia, and this is Design by Amelia Lee. This is my boutique design agency that enables me to bring specialised and unique home design services to you.

CONTACT

If you have questions about working with Amelia, request Your Guide to Design Services. If you want to get in touch directly, email Amelia at hello@designbyamelialee.com

Request Your Guide to Design Services >>>

Whether you're building or renovating your future home, your lifestyle will be created by the design choices you make.


Design by Amelia Lee is my boutique design agency, helping homeowners like you create homes that work, feel great, and that you feel great in.

With two decades in residential architecture, a few awards and a truckload of houses under my belt, I've seen first hand, over and over, how our homes can improve or impede our lifestyles. And that design is what makes the difference.

Your home is significant and important. Not only in the financial investment you make, but also in the launchpad it creates for your life overall. I take my role in helping you very seriously, and the trust you place in me to share your journey.

I'm also the architect behind Undercover Architect - the award-winning education resource for home design, building and renovation. And, I'm a wife, a mum to three young kids, and a serial renovator!

Design by Amelia Lee works remotely with clients all over Australia. You and I will work closely together to help you design your future home so it works for you now, and into the future. And so it invests your budget where it will make the most significant difference to your lifestyle.


Is Design by Amelia Lee for you?

Design by Amelia Lee is a specialised and unique design service. It's loved by many clients for the confidence it brings them in their home design. However, it's not for everyone.

The service packages (Reno Rescue, Fix Your Floor Plan and New Home Concept) have been carefully crafted to be of the greatest value and highest impact, and so I only work with clients inside those packages.

If you're renovating or building your 10 year, 15 year or forever family home, here's some more information about what you can expect when you work with me.


Designing with honesty ...

I'm honest. Sometimes brutally so.

This can be offensive to hear, but please know this is never my intention. I want our time together to count, and I’m passionate about you getting the best outcome for your home and your life.

Often there is a short but very precious window of opportunity to get things right. Please be honest with me too, because that’s how we get great results together.

Designing with bang for buck ...

Your financial investment in your home is a big deal. It's either a lifetime of savings, or debt, or a combo of both! So my advice respects the significance of this.

My focus will be on making sure the spaces and flow of your home work now and into the future, to serve you and your family.

Durability, functionality and timeless design always makes life simpler overall.

Designing with passion for impact ...

Whether you're renovating or building, I'm passionate about you creating a great home design. And sharing with you what key strategies will work.

So I can talk fast ... in a lot of detail ... and dive deep ... and ask personal, intimate questions ... and laugh a lot (loudly).

Tell me to slow down if it’s too much. Ask if I’ve confused you. This is your home, and your life. This is about YOU.


Let’s work together to create a home that’s perfect for you, your budget, your location and your life. I’d love to help you do this.
Please get in touch to take the first great step in your project.


Request Your Guide to Design Services >>>

ABOUT

I'm Amelia, and this is Design by Amelia Lee. This is my boutique design agency that enables me to bring specialised and unique home design services to you.

CONTACT

If you have questions about working with Amelia, request Your Guide to Design Services. If you want to get in touch directly, email Amelia at hello@designbyamelialee.com

Request Your Guide to Design Services >>>

Design by Amelia Lee works in a unique way to create fantastic design outcomes for its clients.

It's not for everyone though - so please read the FAQs below before getting in touch.
If you'd like to contact Amelia about working together on your future home, use the form below.




FAQs

At this stage, I do not offer any (free or paid) phone or Skype consultations outside of the three, 1:1 services outlined on this page. If you want more information about the three services, please read about them on the Design by Amelia Lee website, and check out the client case studies. You can also email hello@designbyamelialee.com with any specific questions.

I do not provide any other services outside of the three packages (Fix Your Floor Plan, Reno Rescue, and New Home Concept) and online program, Your Reno Roadmap (which you can learn more about on Undercover Architect).

These services generally have an 8 week waiting period on bookings. Bookings are provided on a first-come-first-served basis. Please get in touch on hello@designbyamelialee.com regarding next availability.

My 1:1 services are offered over Skype. I work with clients all over Australia in creating their renovation or new home designs, or fixing the designs they’ve had done by other professionals. From regional Queensland, to Perth, to southern Victoria, to the Adelaide Hills … and even providing advice to residents in New Zealand, the UK and USA … the internet makes the world a very small place.

No. All services are designed to work remotely with you and your home, and are only offered over Skype / Facetime / phone and email.

I require digital or scanned versions of any existing drawings you have emailed to me, so I can use them in my design work. Survey information is also useful for me to understand your site’s topography, as are any Pinterest Boards, or Houzz Ideabooks or other libraries of images you’re collecting.

All correspondence occurs via email (hello@designbyamelialee.com), and your design package will be a digital pdf issued by email, plus video links.

No. My focus is on helping homeowners get it right with the design of their project – either through creating a design concept for their renovation or new home, or fixing a design someone else has done. These 1:1 packages provide you with hand-drawn, to scale drawings. I do not enforce copyright, so you are free to take them to other professionals to continue with your project. Most clients take my drawings straight to draftspeople or builders to continue the process. They do this, confident they’ve got the design right, and use local (often lower cost) services to manage approvals and building documentation.

No. The 1:1 design packages and the online program are the only ways you can currently work 1:1 with me.

I always recommend mapping out all your anticipated costs before you begin your project. So yes, this is possible. However, please note that quotes / fee proposals are valid for 30 days, and that service packages and fees can change without notice. Projects are also on a first-come-first-served basis, so availability may change also. If you’d like a quote, please send some information about your project (and what you hope to do) to hello@designbyamelialee.com Please include any drawings you have to give the best understanding of your home and project.

All Design by Amelia Lee services are delivered as a finite, comprehensive and detailed package. They give clarity for your home design, and provide you with a resolved concept design you can move forward with. To date, all clients have loved their designs. I also recommend that clients research their chosen professional – and get familiar with their style and way of working. It should suit you, your home and your needs. That certainly helps to avoid the ‘not liking plans’ outcome.

No. I do not provide free Skype or phone consultations in the lead up to working with clients. All correspondence is via email prior to the Skype consultation within your Design by Amelia Lee service. In my experience, husbands/partners sit in two camps: Camp #1: They’re either extremely doubtful and ultimately take a leap of faith because their wife believes working with Design by Amelia Lee is the right fit for their needs and project. Camp #2: they’re driving the whole process and the ones who get in touch, and highly analytical and engaged throughout. With both camps, all feedback has been that they end up loving the process and outcome – and the confidence them and their partners have gained as a result

My focus is getting you started well from a strong foundation (pardon the pun!), and then you can manage the rest of the process efficiently and economically. Consequently, I recommend you find someone local to assist you with council and building approvals, and construction. Of course, I can certainly provide design reviews and advice as required at an additional hourly fee should you require it. Or you can join Undercover Architect’s Your Reno Roadmap for weekly support.

Get in touch by completing the form above.



Request Your Guide to Design Services >>>

ABOUT

I'm Amelia, and this is Design by Amelia Lee. This is my boutique design agency that enables me to bring specialised and unique home design services to you.

CONTACT

If you have questions about working with Amelia, request Your Guide to Design Services. If you want to get in touch directly, email Amelia at hello@designbyamelialee.com



Terms of Use


This is the legal info for Design by Amelia Lee website Terms of Use …

Welcome to the Design by Amelia Lee website (the Website) which is owned and operated by Big Sky Dreaming A.C.N.169 185 782 trading as Design by Amelia Lee A.B.N.96 169 185 782 (we, us, our, or Design by Amelia Lee).

Your access to the Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document (collectively known as Terms of Use). Your use of, and/or access to, the Website constitutes your agreement to the Terms of Use.

We reserve the right to amend the Terms of Use at any time.

Our services

We cannot be responsible for any delays or interruptions to the Website. We will use commercially reasonable efforts to minimise delays and interruptions. However, we cannot warrant that the Website will be available at all times or at any given time.

We may at any time and without notice to you, discontinue the Website in whole or in part. However, we cannot be responsible for any loss, cost, damage or liability that may result from our discontinuance of the Website.

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In summary, you must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute the content of the Website in any way except as expressly provided for by us or expressly authorised in writing by us.

In the event that you do any of the above acts, we will not hesitate to enforce our intellectual property rights against you.

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The Website may contain hyperlinks and other pointers to websites operated by third parties (Linked Websites). We do not control Linked Websites and are therefore not responsible for the content of any Linked Website or any hyperlink contained in a Linked Website. We provide the hyperlinks for your convenience only and do not indicate, expressly or implicitly, any endorsement, sponsorship or approval by us of a Linked Website or the products or services offered at Linked Websites. You visit Linked Websites entirely at your own risk.

We do not provide any warranty or take any responsibility for any aspect of Linked Websites or their content. You should make your own investigations with respect to the suitability of goods and/or services offered to you via a Linked Website.

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Disclaimer

Some legislation such as the Australian Competition and Consumer Act 2010 (Cth) and other similar consumer protection laws and regulations in other countries may confer you with rights and remedies relating to the provision of goods or services to you by us via the Website which cannot be excluded, restricted or modified (your Statutory Rights). We exclude all conditions and warranties implied by custom, law or statute except for your Statutory Rights.

Except for your Statutory Rights and with respect to the Website:

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To the extent permitted by law, including but not limited to any act or omission on tour part, we will not be liable for any loss, damage, costs or expense whether direct, indirect, incidental, special and/or consequential, including loss of profits, suffered by you or claims made against you which result from any use or access of, or any inability to use or access, the Website.

You expressly acknowledge that we do not exert control over users of the Internet and we are not liable for damage suffered by you, either directly or indirectly, as a result of your access to the Website.

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To the extent permitted by law, our liability for breach of any implied warranty or condition, which cannot be excluded by the Terms of Use, is limited, at our option, to one or more of the following:

In the case of services supplied or offered by us:

• the resupply of the services; or
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In the case of goods supplied or offered by us:

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The Terms of Use are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by the Terms of Use and limitations of liability set out in the Terms of Use will survive.

Miscellaneous

We rely upon your continued observance of the Terms of Use. If we suffer loss or damage or incur any costs associated with any breach by you of the Terms of Use or any associated legal obligation, you agree to indemnify us for those losses, damages and costs.

We do not make any claims that the information is appropriate or may be downloaded in all areas, countries or jurisdictions. Access to the information contained in the Website may not be legal by certain persons or in certain countries. If you access the Website, you do so at your own risk and you are responsible for compliance with the laws of your jurisdiction.

If any provision of the Terms of Use is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the document, which will continue in full force and effect.

All rights not expressly granted in the Terms of Use are reserved.

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Applicable Law

The Terms of Use are governed by and construed in accordance with the laws of the State of New South Wales. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of New South Wales and Courts of Appeal from them for determining any dispute concerning the Terms of Use.

Contact us

Please email us if you have any questions relating to these Terms of Use.

Terms of Use last updated on 4 May 2016.



ABOUT

I'm Amelia, and this is Design by Amelia Lee. This is my boutique design agency that enables me to bring specialised and unique home design services to you.

CONTACT

If you have questions about working with Amelia, request Your Guide to Design Services. If you want to get in touch directly, email Amelia at hello@designbyamelialee.com



Website Privacy Policy


This is the legal info for Design by Amelia Lee Website Privacy Policy …

Big Sky Dreaming A.C.N.169 185 782 trading as Design by Amelia Lee A.B.N.96 169 185 782 (we, us, our, or Design by Amelia Lee) recognises and values the protection of your personal information.

We recognise that you have an interest in our collection and use of your personal information via our website, which is located at Design by Amelia Lee (the Website). We have implemented this Website Privacy Policy in order to be open and transparent about how we collect, hold, and use your personal information, and under what circumstances we may disclose or transfer your personal information. The Website Privacy Policy also outlines your rights to gain access to, and seek corrections of, your personal information we hold. Finally, the Privacy Policy provides information about how you can approach us about your privacy-related concerns and complaints, and how we will deal with such communications.

This policy applies only to information that Design by Amelia Lee collects via this Website.

Please note that this Website Privacy Policy forms part of the Terms of Use document, which is displayed at the footer of each page of the Website.

Information we collect and hold

Wherever possible, you can elect to remain anonymous or use a pseudonym in interacting with us e.g. when making an enquiry.

From time to time, we may ask you to supply personal information such as your name, address, date of birth, telephone number or e-mail address. However, under no circumstances will we request any information from you that may disclose your:

• political, religious or philosophical opinions, beliefs, associations or affiliations;
• health and sexuality;
• racial or ethnic origin;
• membership of a trade union, or a professional or trade association; or
• criminal records.

We may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the types and quality of services offered to you, and the manner in which those services are offered to you.

Personal information via the Website

Most commercial websites use ‘cookies’, which are pieces of information that websites send to the browser and are stored in the computer hard-drive. Cookies make using the Website easier by storing information about your preferences on the Website. This allows the Website to be tailored to you for any of your return visits. Cookies will not identify you personally.

If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the Website.

Your option not to provide your personal information

Providing us with your personal information is absolutely optional, but may be necessary for us to provide you with our services. Whenever it is optional for you to provide us with non-essential personal information, we will make this clear to you. When you provide us with your personal information, you are consenting to our storage, use and disclosure of that information as outlined in this Website Privacy Policy.

We may from time to time run competitions or offer additional benefits to you and we may ask you to provide us with your personal details for these purposes. Providing us with this information is absolutely optional to you. However, if you do not provide your personal information to us we may not be able to contact you or give you access to the additional benefits.

You may opt out of these additional communications at any time. Please contact our Privacy Officer at hello@designbyamelialee.com.

Use and disclosure of your personal information

When we hold your personal information it will be used for the following primary purposes:

• to ensure the proper functioning of the Website;
• to ensure the proper functioning of the Design by Amelia Lee business; and
• to assist Design by Amelia Lee with our auditing, marketing, planning, billing, product development and research requirements.

We will not use or disclose (or permit the use or disclosure of) information that could be used to identify an individual member in any circumstances except:

• to ensure the proper functioning of our business and the Website;
• to communicate promotional offers and special events to you;
• where the law requires us, or authorises us, or a company holding data on our behalf, to do so; or
• where you have given express consent to us for a prescribed purpose.

We will not sell, distribute, rent, licence, disclose, share or pass your personal information onto any third parties, other than those who are contracted to us to keep the information confidential whether subject to a statute or a scheme which imposes similar restrictions to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth), as amended, regarding the handling of personal information.

Should a third party approach us with a demand to access your personal information, we will take reasonable steps to redirect the third party to request the information directly from you, wherever it is lawful and reasonable for us to do so.

If we are compelled to disclose your personal information, to a third party we will take reasonable steps to notify you of this in advance, wherever it is lawful and reasonable for us to do so.

Security of personal information

In our business, personal information may be stored both electronically and in hard-copy form. We are committed to keeping your personal information secure regardless of the format in which we hold it and we take all reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, you use the Website at your own risk and we accept no responsibility, whether we are deemed to have been negligent or not, in the event of a security that affects your privacy.

Note that no information transmitted over the Internet can be guaranteed to be completely secure. However, we will endeavour to protect your personal information as best as possible but we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.

Accuracy and quality of personal information

We will take all such steps as are reasonable in the circumstances to ensure that:

• all information collected from you is kept accurate, up to date and complete; and
• the personal information that we use or disclose is, having regard to the purpose of the use or disclosure, accurate, up-to-date, complete and relevant.

Access to your personal information

In most cases, you have the right to access the personal information that we hold about you. If you wish to access your personal information, please contact our Privacy Officer at hello@designbyamelialee.com.

We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information which is not currently in use, may require further time before a response can be given.

We may charge you a reasonable fee for access if a cost is incurred by us in order to retrieve your information, but in no case will we charge you a fee for your application for access.

Whenever a fee will be applied, you will be notified of how that fee will be calculated, or where possible, the total amount that will be charged. You will then have the option to decide whether to proceed with your access request.

In some cases, we will refuse to give you access to personal information we hold about you. This includes, but is not limited to, circumstances where denying access is required or authorised by or under an Australian law or a court/tribunal order or where giving you access would: be unlawful; have an unreasonable impact on other people’s privacy; prejudice an investigation of unlawful activity; reveal our intentions in relation to negotiations with you so as to prejudice those negotiations; prejudice enforcement related activities conducted by, or on behalf of, an enforcement body; reveal evaluative information generated within the Design by Amelia Lee organisation in connection with a commercially sensitive decision-making process.

We will also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings. Further, we will refuse access where your request is frivolous or vexatious, and where we reasonably believe that: giving access would pose a serious threat to the life, health or safety of any individual, or to public health or public safety; unlawful activity, or misconduct of a serious nature, is being or may be engaged in against Design by Amelia Lee and giving access would be likely to prejudice the taking of appropriate action in relation to that matter.

If we refuse to give you access we will provide you with reasons for our refusal, unless doing so would be unreasonable in the circumstances. We will also take reasonable steps to give you access in a way that meets your needs without giving rise to the reasons of our refusal. Further, we will provide details of how you may make a complaint about our decision.

These mechanisms for accessing your personal information operate alongside, and do not replace, other informal or legal procedures by which you may be provided with access to your personal information.

Correction of your personal information

The accuracy of the personal information we have requested from you is important to us. Should you suspect, or become aware of, that your personal information we hold is inaccurate, out of date, incomplete or misleading, please contact our Privacy Officer at hello@designbyamelialee.com.

We will deal with all requests for correction of personal information as quickly as possible. Requests relating to a large amount of information, or information which is not currently in use, may require further time before a response can be given.

If we refuse to change the personal information as you request, we will provide you with reasons for our refusal, unless doing to would be unreasonable in the circumstances. We will also provide details of how you may make a complaint about our decision. Further, in case of our refusal, you may request that we take reasonable steps to associate, with the relevant information, a statement that you view it as inaccurate, out of date, incomplete or misleading.

In the case we have corrected personal information about you, you may request that we take reasonable steps to give notice of the correction to any third party to which we have disclosed the inaccurate, out of date, incomplete or misleading personal information.

These mechanisms for correcting your personal information operate alongside, and do not replace, other informal or legal procedures by which you may be provided correction of your personal information.

Overseas transfer of personal information

We may transfer your personal information to overseas recipients. However, we will seek your consent prior to disclosing your information if the overseas recipient is not regulated in a way that equally reflects the Australian Privacy Principles. We will take reasonable steps to ensure an overseas recipient does not breach the requirements of the Privacy Act 1988 (Cth).

Concerns and complaints about breaches

If you have concerns about how we handle your personal information, it is important that you notify us as soon as possible, so that we can address your concerns appropriately as the circumstances require. Any concern or complaint should be made in writing. Please send it to our Privacy Officer at hello@designbyamelialee.com and will respond as soon as reasonably possible. Alternatively you may contact the Office of the Australian Information Commissioner with your concern. Information about lodging a complaint is available on the Office of the Australian Information Commissioner’s website (see in particular: http://www.oaic.gov.au/privacy/privacy-complaints).

Disposal of personal information not required

If we hold personal information about you, and we do not need that information for any purpose for which the information may be used or disclosed, we will take reasonable steps to destroy or de-identify that information unless we are prevented from doing so by law.

Unsubscribing from our e-mail database

To unsubscribe from our e-mail database, please use the unsubscribe option, which is located on the footer of your scheduled emails or send us an e-mail to hello@designbyamelialee.com with “UNSUBSCRIBE” typed into the subject line of the e-mail.

Contacting us

If you have any questions, concerns or ideas about how we could improve our Website Privacy Policy, please contact our Privacy Officer at hello@designbyamelialee.com. Where you provide suggestions, materials or feedback it is considered non-confidential and we may, at our complete discretion, use it to improve the Website, service and/or how we handle personal information without any obligation to compensate you regardless of how we use, implement, copy, modify, display, distribute and/or otherwise benefit from your suggestions, materials or feedback.

Amendments of this Privacy Policy

We are obligated to regularly review and update this policy. We therefore reserve the right to amend this Website Privacy Policy at any time. Should any significant amendments occur, notification will be provided by publication on the Website 14 days prior to the changes being implemented (the Notice Period) unless the circumstances of the amendments makes it unreasonable to provide such a Notice Period. Your continued use after the Notice Period has lapsed indicates your consent to be bound by the amended Website Privacy Policy.

For further information about privacy in general, please refer to the Office of the Australian Information Commissioner’s website located at http://www.oaic.gov.au.

Website Privacy Policy last updated on 4 May 2016. To get a PDF version, please contact our Privacy Officer at hello@designbyamelialee.com and we will gladly send you a copy free of charge.



ABOUT

I'm Amelia, and this is Design by Amelia Lee. This is my boutique design agency that enables me to bring specialised and unique home design services to you.

CONTACT

If you have questions about working with Amelia, request Your Guide to Design Services. If you want to get in touch directly, email Amelia at hello@designbyamelialee.com

Request Your Guide to Design Services >>>


Together, we'll work together in a comprehensive, detailed way to create a design that suits you and your family perfectly.


Design by Amelia Lee works remotely with clients all over Australia. You and I will work closely together to design your future home so it works for you now, and into the future. And so it invests your budget where it will make the most significant difference to your lifestyle.

The 3 service packages (Fix Your Floor Plan | Reno Rescue | New Home Concept) have been carefully crafted to be of the greatest value and highest impact, and so I only work with clients inside these packages.


This is what the process looks like...


To learn more about the process and what's inside your Design Report, watch this video ...
(I explain more about what's involved in working with me, what you can expect from your Design Report, and what you do after our work!)



Enabling you to move forward confidently in your project, knowing you'll create a home that works for you and your family.



Request Your Guide to Design Services >>>

ABOUT

I'm Amelia, and this is Design by Amelia Lee. This is my boutique design agency that enables me to bring specialised and unique home design services to you.

CONTACT

If you have questions about working with Amelia, request Your Guide to Design Services. If you want to get in touch directly, email Amelia at hello@designbyamelialee.com